Technical Solution Engineer/Consultant

We are growing rapidly with new customers coming on board everyday. This means that we are looking for a skilled, innately caring, and well-organized Technical Solution Engineer, who will be an integral part of Freespee’s growth.

In this role you will use your coding skills, as well as your service-minded personality, to cooperate with and assist the customer’s development team, mainly in the on-boarding stage. You have a strong drive to create beautiful, functional and high quality solutions that delight customers. As a member of the Service Activation and Support team, you will collaborate closely with related teams such as Project Management, Engineering and Customer Success Management.

Essential Job Responsibilities:

– Ensure that the customer goes through technical setup smoothly, meeting or even exceeding, the predefined expectations

– Creatively and proactively technically assist new customers all over the world while they are on-boarding Freespee

– Actively participate in the development of our business by providing the best solution at the right time

– Be an early adopter to technology and passion and interest in global markets

– Be responsible and have ownership for end to end solutions

– Communicate effectively and clearly to our prized clients

– Troubleshoot and evaluate requests from customers and Freespee employees

REQUIREMENTS

– Supportive mind-set, ability to understand the customer’s point of view

– Experience in software development in a fast-paced, changing environment

– Proficient in PHP, Javascript

– Strong interpersonal skills and excellent communication skills

– Passionate about SAAS technology space

– Enthusiastic

– People Skills

– Results orientated

– Ability to prioritise in the face of demanding timeframes

– Organisational and exceptional time management skills

– Business Acumen

– Understanding of data and its importance in business analysis

– Impeccable follow-through and organizational skills, with high attention to detail

– Fluent in spoken and written English.

– Other languages such as Swedish, French, German or Spanish are appreciated.

– Genuine, humble, flexible and with a fun attitude

Apply